Submit your store
Fill in the short form below. Tell us your URL, a little about your business, and what's frustrating you most about your store right now.
Free Shopify Audit
Get a free personal video audit of your Shopify store – recorded by our team using a framework built on 20+ years of retail buying experience.
Specific, actionable, and focused entirely on what’s stopping your store from converting.
Personal video, not an AI bot
Delivered within 2 working days
No pitch, no obligation
Sound familiar?
You’ve got the products. You’ve got traffic. You might even be running ads. But your conversion rate tells a different story.
The frustrating part? Most of the time the fixes aren’t complicated. They’re just not obvious when you’re too close to your own store.
Visitors browse and leave without buying
Your cart abandonment rate is higher than it should be
You've tweaked things yourself, but nothing's moved the needle
You're not sure if it's the design, the copy, the flow (or all three)
Every visitor who leaves without buying is money you've already spent to acquire
The Audit
We look at your store the way a customer does. Over twenty years of retail experience means we spot the commercial gaps that developers miss.
Your deliverable
Not a spreadsheet. Not a PDF of generic best practices. A personal screen-recorded video walking through your actual store with specific observations, honest opinions, and clear recommendations you can act on straight away.
You’ll come away knowing:
What's creating friction between your visitors and a purchase
Which fixes will have the biggest impact on your conversion rate
What to prioritise so you're not wasting time on things that won't move the needle
Whether your store is thinking like your buyers
Delivered to your inbox within 2 working days

The process
Fill in the short form below. Tell us your URL, a little about your business, and what's frustrating you most about your store right now.
Our team records a personal 10-minute video walking through your store using our commercial conversion framework. No automation, no templates - just honest eyes on your actual store.
Within 2 working days your video lands in your inbox. Watch it, implement what resonates, and if you want help making the changes - you know where we are.

Submit your store below and we'll record your personal video audit within 2 working days. Honest, commercial feedback from people who've spent 20+ years understanding why customers buy.
Yes – completely. No credit card, no catch, no sales call you didn’t ask for. We do this because we’re confident that once you see how we think, some of you will want to work with us properly. But there’s no obligation either way.
We’ll record a personal screen video of your store and send it to your inbox within 2 working days.
First impressions, navigation, product pages, calls to action, and your overall conversion flow, all reviewed through the lens of 20 years of retail buying experience. The question we ask throughout: does this store think like a buyer?
We aim to deliver within 2 working days of receiving your submission.
Our trained team, using a commercial conversion framework built on 20 years of retail buying experience. Every audit goes through the same rigorous process.
Yes! To ensure we’re reviewing genuine business websites and providing value to the right people, we have a couple of requirements:
That’s entirely up to you. Implement the recommendations yourself, pass them to your developer, or get in touch if you’d like us to help. No pressure either way.