Creating a secure, mobile-friendly payment system for Kenden Parking
Kenden Parking needed a website that could securely process payments, manage user registrations, and automate key customer communications. Their existing system lacked the necessary security measures and seamless integration with their payment provider, making it difficult to manage transactions efficiently.
We worked closely with them to upgrade their website, ensuring it was mobile-friendly, secure, and fully optimised for payments.
The Goal
Our goal was to bring Kenden Parking’s website up to the security and functionality standards of their payment provider while also ensuring:
- A fully secure payment system for customer confidence and compliance.
- A mobile-optimised design for seamless transactions on any device.
- Automated processes to improve efficiency and reduce manual admin.
Challenges
Complex order logic
A sophisticated system was needed to assign order numbers correctly, ensuring smooth transactions.
Automated customer communications
The site had to generate bespoke payment confirmation emails and send renewal reminders for expiring season tickets.
User registration & account retrieval
Customers needed an easy way to register and access their details for future transactions.
Secure payment integration
The payment process needed to be seamless, safe, and fully compliant with industry standards.
Our solution
Successful integration of all payment and security requirements
The site was built to meet industry security standards, ensuring safe transactions.
Mobile-friendly design
We optimised the site for all devices, making it easy for users to pay, register, and retrieve account details on the go.
Automated customer communication
Bespoke payment emails were set up, along with automated reminders for season ticket renewals, improving the user experience.
Old website
New website
Results: A secure, seamless payment experience
Kenden Parking now has a fully optimised website that allows customers to register, make secure payments, and receive automated notifications with ease. The improved system reduces manual workload while ensuring a smooth, hassle-free experience for both customers and administrators.
