Your website deserves better than crossed fingers.
Most business owners are one plugin update, one security breach, or one mysterious error away from a very stressful day. Our care plans mean that’s our problem, not yours.
We look after websites the way you'd want your own business looked after.
That means we’re watching before things go wrong, not scrambling when they do. It means when you need something changed, there’s a clear place to ask and a real person making it happen. And it means you always know what’s going on with your site – no chasing, no guessing, no nasty surprises.
Whether your site is ticking along nicely or you’re ready to start making it work harder, there’s a plan for where you are right now.
The WordPress Plans
Essential
Turbo hosting included
For businesses with a stable site that just needs someone keeping a proper eye on it.
- Premium UK-based hosting with edge caching and CDN
- Daily backups
- Security and malware monitoring
- Uptime monitoring - we know before you do
- WordPress, theme and plugin updates
- Monthly website health report
- Minor fixes and content updates (fair usage applies)
- Standard turnaround: 3-5 working days
- Your own client workspace - submit requests, track progress, no chasing
This plan is ideal if you regularly need things doing, want faster turnaround, and like the idea of us spotting improvements rather than waiting to be asked.
Most popular
Growth
Turbo hosting included
For businesses that want their website to keep improving
- Premium UK-based hosting with edge caching and CDN
- Daily backups
- Security and malware monitoring
- Uptime monitoring - we know before you do
- WordPress, theme and plugin updates
- Monthly website health report
- Your own client workspace - submit requests, track progress, no chasing
- 3 hours of development or design work per month
- Priority turnaround: 1-2 working days
- Monthly proactive improvement recommendation
- Quarterly check-in call (30 mins)
This plan is ideal if you regularly need things doing, want faster turnaround, and like the idea of us spotting improvements rather than waiting to be asked.
VIP
Turbo hosting included
For high-growth businesses where the website is a serious commercial asset
- Premium UK-based hosting with edge caching and CDN
- Daily backups
- Security and malware monitoring
- Uptime monitoring - we know before you do
- WordPress, theme and plugin updates
- Monthly website health report
- Your own client workspace - submit requests, track progress, no chasing
- 6 hours of development or design work per month (strict monthly reset)
- Same or next working day turnaround
- Priority queue - ahead of all other clients
- Monthly update from Angela
- Direct access to Angela
- Proactive monthly recommendations
This plan is ideal if your website drives real revenue, you have multiple people involved, and you want a team that’s thinking about your site even when you’re not.
Standalone Hosting
Not ready for a care plan yet? You can host your site with us and upgrade whenever the time is right.
Includes:
Green, UK-based WordPress hosting
1 Staging Site
SSL certificate
Daily malware scans
Unlimited bandwidth**
CDN
Daily onsite backups
Unlimited webspace**
Server-side caching
**Although we offer unlimited webspace and bandwidth, we cannot guarantee that your website performance will degrade as it gets larger and you may have to consider a more expensive package.
Already hosting with us and thinking about a care plan? We’ll factor in your remaining term so you’re never paying twice. Just get in touch.
Not built by us?
No problem at all. We look after websites we didn’t build – we run a one-off migration and health check first (£200) to make sure everything is in good shape before we take it on.
Why clients stay with us
We’re not a helpdesk. We’re not a ticket queue. We’re a small team who get to know your website properly and care whether it’s actually working for your business.
Most of our care plan clients have been with us for years, because once you have someone genuinely looking after your website, it’s hard to go back to hoping for the best.
Shopify Care Plans
Running a Shopify store is a different kind of ongoing job. Apps conflict. Themes drift from their original setup. And the question of whether your product pages are actually converting is one most store owners never quite get to the bottom of.
We look at Shopify stores the way a retail buyer would – not just asking whether the site works, but whether it sells. That’s not something you’ll get from a standard maintenance plan, and it’s built into every Growth and VIP plan as standard.
Shopify Essential
For stable stores that need reliable care and a team who knows what they're doing.
What’s included:
- Shopify app monitoring and updates
- Theme update testing
- Uptime and performance monitoring
- Monthly store health report
- Minor fixes and content updates (fair usage applies)
- Standard turnaround: 3-5 working days
- Your own client workspace
Most popular
Shopify Growth
For growing stores that need regular support and want to keep improving month by month.
What’s included:
- Shopify app monitoring and updates
- Theme update testing
- Uptime and performance monitoring
- Monthly store health report
- Your own client workspace
- 3 hours of development or design work each month
- Priority turnaround: 1-2 working days
- Monthly conversion observation - one specific thing we'd look at improving, seen through the eyes of someone with 25 years of retail buying experience
- Monthly app audit - what's installed, what's actually doing anything, what's quietly costing you money
- Quarterly check-in call (30 mins)
Shopify VIP
For scaling stores where every percentage point of conversion rate matters and you want someone thinking about your store even when you're not.
What’s included:
- Shopify app monitoring and updates
- Theme update testing
- Uptime and performance monitoring
- Monthly store health report
- Your own client workspace
- 6 hours of development or design work each month
- Same or next working day turnaround
- Priority queue
- Monthly update from Angela
- Direct access to Angela
- Proactive monthly CRO and merchandising recommendations
- Monthly app audit
Most web agencies look at your Shopify store and see a website. We look at it and see a shop floor.
Book a call to talk about your Shopify storeFAQs
Yes – and usually you’ll know after we’ve already fixed it. Our uptime monitoring is instant.
Minor fixes and content updates that take under 30 minutes each. Full details in our fair usage policy.
If you need things done faster, want guaranteed development time each month, or want us proactively spotting improvements rather than just maintaining your site.
Not at all. We’ll factor in your remaining hosting term so there’s no overlap. Just get in touch and we’ll work out the best way to make the switch seamless.
Yes. We run a £200 migration and health check first, then you’re on a care plan.
Minor updates are included on all plans. Anything larger is scoped and quoted separately.
Plans run monthly on a rolling basis with one month’s notice.
Most updates run smoothly and are fully covered by your care plan.
If an update creates a bigger conflict (e.g. plugin that’s no longer supported or a theme that needs redevelopment), we’ll let you know what’s involved before we fix anything. Small fixes are included; larger repairs are quoted separately.
Shopify handles your hosting as part of your Shopify subscription. Our plans cover everything else: app management, theme updates, development time, and proactive conversion input.
Unlike WordPress, Shopify theme updates don’t apply automatically, and they can overwrite customisations if handled carelessly. We always test updates on a duplicate theme before applying anything to your live store.
Each month we review your store and flag one specific thing we’d change to improve performance- it could be a product page layout, a collection structure, a checkout friction point, or a merchandising decision.
